Agreement and eligibility
These Terms of Service (the “Terms”) are an agreement between you or the business you represent (“Client,” “you,” or “your”) and Aaron Putnam, a sole proprietor doing business as Locally Shown (“Locally Shown,” “we,” “us,” or “our”). They govern your use of locallyshown.com and any Google Ads management or related services you purchase from us.
By purchasing a subscription, checking the terms-acceptance box at checkout, signing a proposal, or using the services, you confirm that you are at least 18 years old and have authority to bind the Client. If a signed proposal, statement of work, or other written agreement conflicts with these Terms, that written agreement controls for the conflicting provision.
Google Ads management services
We provide ongoing Google Ads campaign management as described on the checkout page, proposal, or statement of work that applies to your purchase. Depending on the agreed scope, work may include campaign setup or refinement, keyword and search-term management, bidding and budget adjustments, ad testing, conversion-tracking review, and performance reporting.
The subscription covers our management services only. Advertising spend paid to Google, landing-page development, call-tracking charges, creative production, third-party software, taxes, and work outside the stated scope are not included unless we agree otherwise in writing.
We may make reasonable tactical adjustments within the agreed campaign objectives and budget. Material expansions of scope, new channels, new locations, or substantial website work require separate approval and may involve additional fees.
Onboarding, access, and account control
You authorize us to access and manage the Google Ads account and related measurement tools you connect to our manager account. You agree to provide timely access, accurate business information, working billing details, necessary approvals, and a responsive point of contact.
You retain ownership of your business data and your Google Ads client account. Linking our manager account does not transfer ownership of your data to us. You should keep at least one of your own administrators on the account and should not send passwords or verification codes to us. When services end, either party may remove the manager-account connection, subject to Google’s access controls.
Service timing depends on receiving the required access and information. Delays caused by missing access, approvals, billing problems, website issues, or third-party reviews do not pause subscription billing unless we agree otherwise in writing.
Client responsibilities and approvals
You are responsible for:
- the accuracy and legality of your offers, claims, prices, licenses, and business information;
- ensuring your products, services, website, and customer practices comply with applicable law and Google policies;
- reviewing requested approvals and notifying us promptly about offer, staffing, service-area, budget, or business changes;
- maintaining adequate funds and valid payment methods for both Google ad spend and our management fee; and
- responding lawfully and appropriately to leads and safeguarding any personal data received through your campaigns.
We may pause work or decline instructions that we reasonably believe are misleading, unlawful, unsafe, outside scope, or contrary to platform policy.
Recurring billing and authorization
The price, billing interval, and currency shown at checkout are part of these Terms. For a monthly subscription, you authorize us and our payment processor, Stripe, to charge the payment method you provide at checkout and automatically on each monthly renewal date until the subscription is canceled.
Fees are billed in advance for each service period. You are responsible for applicable taxes other than taxes based on our net income. If a payment fails, we may retry the charge, ask you to update the payment method, pause work, or terminate the subscription. You remain responsible for fees already due.
We may change pricing for a future renewal period by giving reasonable advance notice. A price change will not alter a service period you have already paid for.
Cancellation and refund policy
You may cancel at any time by emailing contact@locallyshown.com. To avoid the next renewal charge, send the request before that charge is processed. Cancellation takes effect at the end of the then-current paid billing period, and we will continue the agreed services through that date unless you ask us to stop sooner.
Because management capacity is reserved and work begins during each billing period, payments are non-refundable and we do not provide prorated refunds for partial periods, except where required by law or expressly agreed in writing. If you believe a charge was made in error, contact us promptly so we can investigate.
At the end of service, we will stop making campaign changes and may unlink our manager account. You are responsible for deciding whether campaigns should remain active and for all advertising charges that continue to accrue in your Google Ads account. Canceling our management subscription does not automatically pause or cancel campaigns with Google.
Performance and third-party platforms
Advertising performance varies. We do not guarantee impressions, clicks, leads, sales, revenue, rankings, cost per lead, return on ad spend, or any other particular result. Outcomes depend on factors outside our control, including competition, auction conditions, budgets, seasonality, website experience, offer quality, customer follow-up, tracking accuracy, and platform changes.
Google and other third parties control their own platforms, policies, reviews, billing systems, and account decisions. We are not responsible for a platform outage, disapproval, suspension, restriction, data discrepancy, policy change, or other third-party act, but we will make commercially reasonable efforts within scope to help identify and address issues.
Content and intellectual property
You retain ownership of materials you provide, including your trademarks, photographs, business information, and website content. You grant us a limited license to use those materials as needed to perform and promote the agreed services.
Once applicable fees are paid, you may continue using campaign assets and deliverables created specifically for your account. We retain ownership of our pre-existing materials, internal tools, templates, processes, know-how, and generalized techniques. If our pre-existing materials are embedded in a deliverable, we grant you a non-exclusive, ongoing license to use them as part of that deliverable for your business.
The Locally Shown website, brand, and original site content may not be copied, republished, sold, or exploited without written permission, except for ordinary personal or internal business use.
Confidentiality and data
Each party may receive non-public business, technical, or customer information from the other. Each party will use reasonable care to protect that information and will use it only to perform or receive the services, comply with law, or exercise rights under these Terms. This obligation does not apply to information that is public through no breach, already known without restriction, independently developed, or lawfully received from another source.
Our collection and handling of personal information is described in our Privacy Policy. You remain responsible for having the notices, permissions, and lawful basis needed for customer or lead information collected through your website and advertising.
Disclaimers and limitation of liability
Except for promises expressly stated in these Terms or a written agreement, the site and services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.
To the fullest extent permitted by law, neither party will be liable to the other for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, business opportunity, or data, arising from these Terms or the services. Our total liability arising from the services will not exceed the management fees you paid us during the three months immediately before the event giving rise to the claim.
These limits do not apply where liability cannot legally be limited, or to a party’s fraud, willful misconduct, breach of confidentiality, or infringement of the other party’s intellectual-property rights.
Suspension and termination
Either party may end a month-to-month subscription as described in the cancellation section. We may suspend or terminate access sooner if you materially breach these Terms, fail to pay, direct unlawful or deceptive conduct, create a security risk, abuse our team or systems, or if continuing the work would violate law or third-party policy. When practical, we will provide notice and a reasonable opportunity to cure.
Provisions that by their nature should continue—including payment obligations, confidentiality, intellectual property, disclaimers, liability limits, and governing law—survive termination.
Changes, governing law, and general terms
We may update these Terms from time to time. The effective date at the top identifies the latest version. If a change materially affects an active subscription, we will provide reasonable notice before it applies to a future service period. Continued use after the effective date constitutes acceptance of the updated Terms.
These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. The state and federal courts located in Los Angeles County, California will have exclusive jurisdiction over disputes, and each party consents to that jurisdiction and venue.
Neither party is liable for delay caused by events beyond its reasonable control. You may not assign these Terms without our written consent; we may assign them as part of a merger, reorganization, sale, or transfer of the business. If any provision is unenforceable, the remaining provisions stay in effect. Failure to enforce a provision is not a waiver. These Terms and any applicable written order are the entire agreement about their subject matter.
Contact us
Questions, billing concerns, and cancellation requests may be sent to Locally Shown at contact@locallyshown.com, by phone at 818-925-4878, or through our contact page. Locally Shown is based in Los Angeles, CA.