Terms of Service

By using, copying, or adapting our free libraries, examples, templates, or guidance (the “Resources”), you agree to these resource-use terms. If you do not agree, do not use the Resources.

The Resources are general educational material provided “as is” and “as available.” To the fullest extent permitted by law, Locally Shown makes no warranties, express or implied, including accuracy, completeness, continued availability, merchantability, fitness for a particular purpose, or non-infringement. Examples and guidance may contain errors or become outdated.

No success should be assumed. We do not guarantee ad approval, account eligibility, impressions, clicks, leads, booked jobs, revenue, profitability, return on ad spend, or any other result. Examples are not evidence of typical or expected performance.

You use and implement the Resources at your own risk. You are responsible for independently reviewing and verifying the material before use, your campaign configuration and changes, budgets and advertising spend, tracking, landing pages, claims, and compliance with applicable laws and platform policies. To the fullest extent permitted by law, Locally Shown is not responsible or liable for advertising costs, losses, account restrictions, configuration errors, or other harm arising from your use of or reliance on the Resources. Nothing in these terms excludes rights, warranties, or liability that cannot lawfully be excluded.

Using a Resource does not create a managed-services relationship or authorize us to access, monitor, maintain, or change your advertising account. Google Ads management is offered separately and requires a separate engagement. Provisions concerning purchased services, account access, subscriptions, and management fees apply only when you engage us for those services; a Resource visit or use is not such an engagement.

You may adapt the Resources for your own business, including through a contractor acting for you. Do not resell or redistribute them as your own resource product. A separate written services agreement controls the services it covers and does not create a performance guarantee unless it expressly says so.

These Terms of Service (the “Terms”) are an agreement between you or the business you represent (“Client,” “you,” or “your”) and Aaron Putnam, a sole proprietor doing business as Locally Shown (“Locally Shown,” “we,” “us,” or “our”). They govern your use of locallyshown.com, Locally Shown Studio at studio.locallyshown.com (including its beta), and any Google Ads management or related services you purchase from us. Studio-specific sections govern Studio; sections labeled Google Ads management apply only to that separate service. Using Studio does not engage us to manage advertising or produce or publish content for you.

By accepting these Terms, purchasing Studio credits or a subscription, signing a proposal, or using the services, you confirm that you are at least 18 years old and have authority to bind the Client. If a signed proposal, statement of work, or other written agreement conflicts with these Terms, that written agreement controls for the conflicting provision.

Studio is a self-service research and recording tool for adults acting for themselves or an authorized business. A limited guest preview is available without sign-in. Verified email sign-in provides account-based credits; it does not provide cloud storage for your research or videos. Keep access to your sign-in email secure and do not share verification codes.

Studio is in beta. Features, free allowances, and availability may change. We do not promise uninterrupted service, compatibility with every browser or device, or particular marketing results. Paid purchases remain subject to the credit terms below.

Do not bypass credit or security limits, create accounts to evade allowances, interfere with the service, misuse another person’s information, or use Studio to create unlawful, deceptive, infringing, or abusive content. Separate business profiles in one browser share the applicable account credit balance.

Studio uses a shared credit balance for question discovery and AI preparation. The current offer is a limited guest preview, 50 free credits per calendar month for verified accounts, and, when purchases are enabled, a one-time pack of 250 credits for US$25. Checkout identifies the pack, currency, and total price for your purchase.

Each successful new question search, AI topic batch, or talking-point outline uses 1 credit. Refreshing generated content also uses 1 credit. Cached results and failed requests do not consume credits. Credits pay for running the feature, not for a guaranteed number of useful questions or a particular answer. Business lookups, saving questions, recording, research imports/exports, and video downloads do not consume Studio credits, but security and abuse limits can still apply.

Free monthly credits reset at the start of each calendar month in UTC and do not accumulate. Free credits are used before purchased credits. Purchased credits carry forward across monthly resets. A Studio credit pack is a one-time purchase: it does not start a subscription, automatically renew, or authorize automatic top-ups. Test-mode checkout does not charge real money, and test credits are separate from live credits.

Credits are service allowances associated with your account, not a deposit or a promise of cash redemption. Changing browsers does not transfer your local research or recordings. Future price or credit-cost changes will be disclosed before they apply; they will not retroactively change completed purchases or deductions.

For a missing pack, duplicate charge, billing error, or refund request, contact contact@locallyshown.com with your account email and purchase reference. We review requests against the purchase and usage records and any rights that apply by law. Approved refunds reverse the corresponding purchased credits. The management-service cancellation and non-refundable management-fee provisions below do not apply to Studio credit packs.

Talking-point preparation is manual by default. Enabling Turbo mode after its credit-impact confirmation authorizes automatic preparation for newly saved questions, at 1 credit per successful new outline. Saving 10 new questions can therefore use 10 credits in addition to search credits.

Turbo mode applies across business profiles in that browser. It does not automatically prepare existing questions or research imports. You may turn it off in settings; requests already started may finish and consume credits if successful. AI preparation requires available credits and remains subject to service limits.

Your account is not a cloud backup. Studio stores business profiles, saved questions, talking points, and recordings in your browser. Some unsaved research is session-only. Signing in does not upload or sync that work. Clearing site data, using private browsing, storage eviction, device failure, or changing browsers or web addresses can make work unavailable. Signing out does not delete local work.

You are responsible for keeping copies you need. Export research through Account settings → Research & data and download videos separately through My recordings. Research exports do not include video files, account access, or credits. We cannot restore local files we do not hold. Review an import before confirming it and check exports for personal or business information before sharing.

Camera and microphone access requires your permission. You are responsible for obtaining any permissions needed from people you record and for having the rights to material you import, record, or publish. Studio does not automatically publish your recordings.

AI topics, classifications, and talking points are preparation aids and can be inaccurate, incomplete, or unsuitable. Search questions may contain false premises or outdated information. Review all suggestions, add your own verified experience, and check claims before recording or publishing. Studio does not provide legal, medical, financial, or other professional advice, and its questions do not establish search volume, demand, or expected performance.

You retain your rights in the original material you provide or record. You authorize us and our providers to process the business context, questions, and other information you submit as needed to operate requested features, including automatic preparation you enable. Studio does not receive a license to use your recordings in our marketing merely because you use the app.

Third-party questions, source material, brands, and AI output remain subject to applicable rights and restrictions; we do not promise that generated material is exclusive or eligible for copyright protection. Locally Shown retains its software, brand, and pre-existing materials. These Studio-specific permissions control over any broader service-content license elsewhere in these Terms.

We provide ongoing Google Ads campaign management as described on the checkout page, proposal, or statement of work that applies to your purchase. Depending on the agreed scope, work may include campaign setup or refinement, keyword and search-term management, bidding and budget adjustments, ad testing, conversion-tracking review, and performance reporting.

The subscription covers our management services only. Advertising spend paid to Google, landing-page development, call-tracking charges, creative production, third-party software, taxes, and work outside the stated scope are not included unless we agree otherwise in writing.

We may make reasonable tactical adjustments within the agreed campaign objectives and budget. Material expansions of scope, new channels, new locations, or substantial website work require separate approval and may involve additional fees.

You authorize us to access and manage the Google Ads account and related measurement tools you connect to our manager account. You agree to provide timely access, accurate business information, working billing details, necessary approvals, and a responsive point of contact.

You retain ownership of your business data and your Google Ads client account. Linking our manager account does not transfer ownership of your data to us. You should keep at least one of your own administrators on the account and should not send passwords or verification codes to us. When services end, either party may remove the manager-account connection, subject to Google’s access controls.

Service timing depends on receiving the required access and information. Delays caused by missing access, approvals, billing problems, website issues, or third-party reviews do not pause subscription billing unless we agree otherwise in writing.

You are responsible for:

• the accuracy and legality of your offers, claims, prices, licenses, and business information;
• ensuring your products, services, website, and customer practices comply with applicable law and Google policies;
• reviewing requested approvals and notifying us promptly about offer, staffing, service-area, budget, or business changes;
• maintaining adequate funds and valid payment methods for both Google ad spend and our management fee; and
• responding lawfully and appropriately to leads and safeguarding any personal data received through your campaigns.

We may pause work or decline instructions that we reasonably believe are misleading, unlawful, unsafe, outside scope, or contrary to platform policy.

The price, billing interval, and currency shown at checkout are part of these Terms. For a monthly subscription, you authorize us and our payment processor, Stripe, to charge the payment method you provide at checkout and automatically on each monthly renewal date until the subscription is canceled.

Fees are billed in advance for each service period. You are responsible for applicable taxes other than taxes based on our net income. If a payment fails, we may retry the charge, ask you to update the payment method, pause work, or terminate the subscription. You remain responsible for fees already due.

We may change pricing for a future renewal period by giving reasonable advance notice. A price change will not alter a service period you have already paid for.

You may cancel at any time by emailing contact@locallyshown.com. To avoid the next renewal charge, send the request before that charge is processed. Cancellation takes effect at the end of the then-current paid billing period, and we will continue the agreed services through that date unless you ask us to stop sooner.

Because management capacity is reserved and work begins during each billing period, payments are non-refundable and we do not provide prorated refunds for partial periods, except where required by law or expressly agreed in writing. If you believe a charge was made in error, contact us promptly so we can investigate.

At the end of service, we will stop making campaign changes and may unlink our manager account. You are responsible for deciding whether campaigns should remain active and for all advertising charges that continue to accrue in your Google Ads account. Canceling our management subscription does not automatically pause or cancel campaigns with Google.

Advertising performance varies. We do not guarantee impressions, clicks, leads, sales, revenue, rankings, cost per lead, return on ad spend, or any other particular result. Outcomes depend on factors outside our control, including competition, auction conditions, budgets, seasonality, website experience, offer quality, customer follow-up, tracking accuracy, and platform changes.

Google and other third parties control their own platforms, policies, reviews, billing systems, and account decisions. We are not responsible for a platform outage, disapproval, suspension, restriction, data discrepancy, policy change, or other third-party act, but we will make commercially reasonable efforts within scope to help identify and address issues.

You retain ownership of materials you provide, including your trademarks, photographs, business information, and website content. You grant us a limited license to use those materials as needed to perform and promote the agreed services.

Once applicable fees are paid, you may continue using campaign assets and deliverables created specifically for your account. We retain ownership of our pre-existing materials, internal tools, templates, processes, know-how, and generalized techniques. If our pre-existing materials are embedded in a deliverable, we grant you a non-exclusive, ongoing license to use them as part of that deliverable for your business.

The Locally Shown website, brand, and original site content may not be copied, republished, sold, or exploited without written permission, except for ordinary personal or internal business use.

Each party may receive non-public business, technical, or customer information from the other. Each party will use reasonable care to protect that information and will use it only to perform or receive the services, comply with law, or exercise rights under these Terms. This obligation does not apply to information that is public through no breach, already known without restriction, independently developed, or lawfully received from another source.

Our collection and handling of personal information is described in our Privacy Policy. You remain responsible for having the notices, permissions, and lawful basis needed for customer or lead information collected through your website and advertising.

Except for promises expressly stated in these Terms or a written agreement, the site and services are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

To the fullest extent permitted by law, neither party will be liable to the other for indirect, incidental, special, exemplary, punitive, or consequential damages, or for lost profits, revenue, business opportunity, or data, arising from these Terms or the services. For Google Ads management services, our total liability will not exceed the management fees you paid us during the three months immediately before the event giving rise to the claim. That management-fee cap does not apply to Studio claims.

These limits do not apply where liability cannot legally be limited, or to a party’s fraud, willful misconduct, breach of confidentiality, or infringement of the other party’s intellectual-property rights.

Either party may end a month-to-month subscription as described in the cancellation section. We may suspend or terminate access sooner if you materially breach these Terms, fail to pay, direct unlawful or deceptive conduct, create a security risk, abuse our team or systems, or if continuing the work would violate law or third-party policy. When practical, we will provide notice and a reasonable opportunity to cure.

Provisions that by their nature should continue—including payment obligations, confidentiality, intellectual property, disclaimers, liability limits, and governing law—survive termination.

We may update these Terms from time to time. The effective date at the top identifies the latest version. If a change materially affects an active subscription, we will provide reasonable notice before it applies to a future service period. For material Studio changes, we will provide notice through the app or email before they take effect and request renewed acceptance where appropriate. Continued use after the effective date constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles. The state and federal courts located in Los Angeles County, California will have exclusive jurisdiction over disputes, and each party consents to that jurisdiction and venue.

Neither party is liable for delay caused by events beyond its reasonable control. You may not assign these Terms without our written consent; we may assign them as part of a merger, reorganization, sale, or transfer of the business. If any provision is unenforceable, the remaining provisions stay in effect. Failure to enforce a provision is not a waiver. These Terms and any applicable written order are the entire agreement about their subject matter.

Questions, billing concerns, and cancellation requests may be sent to Locally Shown at contact@locallyshown.com, by phone at 818-925-4878, or through our contact page. Locally Shown is based in Los Angeles, CA.